Retail Wholesale Administration

Job Description:

The job description for a Retail Supervisor typically includes the following duties:

1. Learning store operations: The Supervisor will be required to learn all aspects of store operations, including managing staff, handling inventory, and providing customer service.
2. Assisting with administrative tasks: The Supervisor will be responsible for assisting with administrative tasks such as scheduling, payroll, and budgeting. They will be expected to learn how to manage these tasks effectively.
3. Providing customer service: The Supervisor will be required to assist customers and provide excellent customer service. They will learn how to handle customer complaints and resolve issues to the satisfaction of the customer.
4. Assisting with staff management: The Supervisor will assist the store supervisor in managing staff members. This includes training and development, scheduling, and performance management.
5. Monitoring sales performance: The Supervisor will be expected to monitor sales performance and help develop strategies to increase sales and revenue.
6. Assisting with inventory management: The Supervisor will be required to learn how to manage inventory levels and ensure that the store has sufficient stock to meet customer demand.
7. Ensuring compliance: The Supervisor will learn how to ensure that the store complies with all company policies and procedures, as well as relevant laws and regulations.
8. Learning leadership skills: The Supervisor will be trained in leadership skills such as effective communication, problem-solving, and decision-making.

Overall, the job of a Supervisor is to learn all aspects of store operations and become proficient in managing staff, inventory, and customer service. You must have a willingness to learn, a strong work ethic, and the ability to work well under pressure. You must be able to follow directions and take feedback constructively.

Requirements and skills:

• 5 years’ work experience on Retail/Sales Department
• Hard-working individual
• Excellent math and analytical skills
• Excellent communication and interpersonal skills
• Ability to work long and extended hours
• Strong organisational skills
• Fluent in English oral and written
• Attention to details
• Proficiency in relevant software and systems
• Degree in Business Administration or Related Field.
• Common vehicle driver’s license and/ or forklift experience beneficial  

Ultimately if you have a passion in the retail business and you are a hardworking individual, who is willing to learn new skills with a self-motivated mind-set with no experience in this job advert, also please submit your resume and cover letter for our consideration.